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Categories: Streaming, Monitoring, QoE
Available to all customers and partners
Many OTT services use multiple monitoring tools, and while they're excellent at reporting errors, they often tell you about issues once the viewer has already suffered and, more importantly, they don't tell you what the root cause of the issue is. And on top of this, many operators have huge gaps in their workflow monitoring, often only focusing on audience analytics.
In this demo you will see how to combine KPI data from multiple OTT monitoring sources, including cloud encoding, ad insertion services, CDN logs, and audience analytics tools. This data is then combined with Touchstream’s OTT ABR monitoring data, correlated, and given context to show how to quickly identify root cause, and stop your operations teams looking at and reacting to downstream errors.
VirtualNOC makes sure that your NOC Operations team has all the data intelligently correlated from your on-prem, cloud or hybrid workflows, with context sensitive tool launches to make sure you get on top of any issues before your viewers are impacted.